Our Person-Centred Approach
At Step Ahead Care Services we offer a personalised approach to the development of eachservice user’s support package. This built around the needs and choices of each individualand involves the service users themselves from the outset.
At Step Ahead our number one objective and shared ambition commences with the recruitment of quality staff, focuses on training and delivery and ensures our monitoring and reporting processes are honest, open and transparent for all our customers, families and commissioners.
Our person centred, outcome based training, coaching and staff mentoring supports all of us to support our customers.
Our focus on forward thinking management systems and continual investment combined with the implementation of the latest I.T. innovations and technology supports everyone involved in our customers lives to deliver a first class service.
We strive to provide a positive, supportive and person centred environment for our customers, their circle of support and all our committed staff teams.
Step Ahead Care is proud to deliver excellent support services and we are committed to helping our customers achieve their full potential every day.
We aim to deliver to a high standard of professional care at all times to the service users in our care. Our support provision endorses a holistic approach which is sensitive to the needs of every service user and it encompasses the following essential aspects of the person:
- Privacy
- Dignity
- Independence
- Choice
- Rights
- Fulfilment
We create a unique person-entered support plan that takes into account their individual abilities, wishes, preferences, ambitions, aspirations and needs to enable to live full lives in their local community.
